General Terms and Conditions
GENERAL TERMS AND CONDITIONS
In consideration of Spanish Institute For Global Education S.L.(Spanish Institute), by accepting me into Spanish Institute’s International Program, I hereby agree:
- Study Abroad, Summer Programs, University Faculty Led, Internship or Volunteering Programs, Gap Year, High School, Teacher Training, and Experiences, or Programs with Accommodation included require payment in full no later than 45 days prior to the start date of the program.
- Spanish Courses require payment in full no later than 30 days prior to the start date of the program.
- We do not consider the month of August in these deadlines as it is the rest month for Spanish Institute.
- There is a non-refundable deposit (deducted from the final price of the program).
- No flights to or from the home country to Sevilla are included.
- If my participation in a Program is terminated for any reason, I consent to being withdrawn from the Program at my own expense and will not receive a refund of any amounts paid by me.
- I agree to pay the full cost of any damages (both intentional and unintentional) caused by me while staying in my host family or shared apartment.
- All published prices include taxes.
- If you need a student visa, it is essential to complete the full program payment so we can send you the necessary documents for the application.
CANCELLATION POLICY
In order to maximize the value of our programs to our participants, Spanish Institute makes financial commitments on your behalf prior to the program start date. Accordingly, we have instituted this limited cancellation policy in line with current international education provider standards, for which we can make no exceptions. Once the program begins, no refunds are granted for meals, housing, tuition, excursions or activities unused by students due to absence or any other reason.
Our Withdrawal Policy for Study Abroad, Gap Year, High School, Internship or Volunteering Programs is:
- WITHDRAWAL 40 OR MORE DAYS PRIOR TO PROGRAM START DATE: the student is responsible for the confirmation deposit (300 €).
- WITHDRAWAL 7– 39 DAYS PRIOR TO THE PROGRAM START DATE: the student is responsible for 25% of the program cost plus the application and confirmation deposits, as well as any additional fees accrued.
- WITHDRAWAL ONE WEEK PRIOR TO THE PROGRAM START DATE OR AFTER THE PROGRAM HAS BEGUN: the student is responsible for 100% of the program cost as well as any additional fees accrued.
Refunds and cost liability are determined based on the date when written cancellation notice is received from the student.
Our Withdrawal Policy for University Faculty Led, Experiences, Teacher Training and Summer Programs is:
- WITHDRAWAL 15 OR MORE DAYS PRIOR TO PROGRAM START DATE: the student is responsible for the confirmation deposit (300 €).
- WITHDRAWAL 7 – 14 DAYS PRIOR TO THE PROGRAM START DATE: the student is responsible for 25% of the program cost plus the application and confirmation deposits, as well as any additional fees accrued.
- WITHDRAWAL ONE WEEK PRIOR TO THE PROGRAM START DATE OR AFTER THE PROGRAM HAS BEGUN: the student is responsible for 100% of the program cost as well as any additional fees accrued. Refunds and cost liability are determined based on the date when written cancellation notice is received from the student.
Our Withdrawal Policy for Spanish Courses is:
- WITHDRAWAL 15 OR MORE DAYS PRIOR TO PROGRAM START DATE: the student is responsible for the confirmation deposit (150 €).
- WITHDRAWAL 7 – 14 DAYS PRIOR TO THE PROGRAM START DATE: the student is responsible for 25% of the program cost plus the application and confirmation deposits, as well as any additional fees accrued.
- WITHDRAWAL ONE WEEK PRIOR TO THE PROGRAM START DATE OR AFTER THE PROGRAM HAS BEGUN: the student is responsible for 100% of the program cost as well as any additional fees accrued. Refunds and cost liability are determined based on the date when written cancellation notice is received from the student.
- PRIVATE LESSONS cannot be made up unless canceled 24 hours in advance.
Withdrawal process
- All cancellations must be sent in writing via email, info@spanishinstitute.net. Phone calls are not acceptable.
- If a candidate wishes to defer participation to a future program, the fee will be applied to that program, good for 12 months after the initial application fee was submitted.
- Students may also convert their program into an online program.
Force Majeure
Spanish Institute will not be responsible for the partial or total non-compliance of the services in case of fire, blockade, war, natural disasters or any other effect that is covered by the force majeure terms.
The circumstances of force majeure can be proven by means of the official declaration issued by the government of the affected country.